2nd Chance Water Restoration | Water, Fire, Mold, Moisture Since 1997
Serving Chicagoland, Wisconsin, Northwest Indiana, and Beyond

FAQ – About Cleaning Up Water, Fire, & Mold Damage Now

Get answers to common questions about mold, water damage, and fire restoration here. Contact us to ask more questions about water, fire, or mold anytime. 

How did I get mold in my house?

Mold is a sign of water damage to a property because mold needs water to live just like every other living organism. Different types of mold will grow depending on what conditions are currently going on.

We suggest that you call an indoor environmentalist, industrial hygienist, or a professional mold test company to come in and do a mold test if you think mold is present. You can call us to ask us for our opinions, or to do the mold removal after you get the mold test results. The mold test should contain a protocol for the mold remediation project that clearly identifies the type of mold and suggested remediation techniques to remove the mold.

 Can you work with our insurance company?

We will work with your  insurance! If you are insured for water, fire, or mold damage, then we can work with your insurance company. All you need to do is provide your insurance information including the claim number and we will handle the rest. 2nd Chance Water Restoration is a preferred vendor for most insurance companies due to our track record of excellent service and fair pricing.

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Is mold dangerous whether it is alive, or dead?

Yes, mold is dangerous whether it is alive, or dead. Mold is dangerous due to the mycotoxins that they produce in their war for food.

These mycotoxins do  not break very quickly on their own. The human body also has problems breaking down that mycotoxins mold put out. Therefore, humans can not get mycotoxins that we ingest out of our systems very easily. This is why mold cause serious health issues for people.

Can I just clean up the mold myself?

Anyone can look up the best ways to clean up mold and follow the steps. However, it always best to use experts when it comes to things that cause health issues, and mold is at the top of the list.

When dealing with mold issues in your home, you should be get a few companies involved in the clean up process. The first company you will want to contact is a mold testing company.

Mold testing companies identify the levels and types of mold you’re dealing with in your property. The mold testing company should also be able to provide you with a mold cleaning protocol for the remediation process.

Remediation companies, like 2nd Chance Water Restoration, are the ones that follow the protocol to properly remove the mold and remediate the damage.

Once the mold remediation company is done with the work, you should get a second mold test, so you can verify the issue is resolved. You never want to have the same company doing the mold testing and the mold cleanup. Get two different companies to test and address the mold issue so you can avoid a conflict of interest.

The mold testing company will be able to compare the mold levels in the property with the natural mold levels outside. Mold cleaning protocols will advise you how to clean up the mold safely to restore it a more natural level. 

These testing companies should also be able to tell you why the mold is growing.

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(630)-546-2239